Shipping policy
Thank you for shopping with Zaira Mart. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy before placing an order.
Order Processing
- Orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation and shipping updates via email or SMS, where available.
Shipping Time
Estimated delivery times are:
- Pakistan: 3–7 business days.
- International Orders (if available): 7–21 business days, depending on the destination and customs processing.
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you may receive tracking information (where available) so you can monitor the status of your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Eloria is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.
Delayed or Lost Shipments
While we work with trusted courier partners, occasional delays may occur. If your order has not arrived within the expected delivery period, please contact us and we will assist you in resolving the issue.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of receiving your order. Include your order number and clear photos of the damaged package and product so we can investigate and assist you.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: tayyabamin7656@gmail.com
Phone: 03016226099
Thank you for choosing Zaira Mart. We appreciate your trust and look forward to serving you.